INFUSION SUPPORT

CLEAR PHARMACY COORDINATION

Transfer Script

Services

Support for
HIV, PrEP

East Side Pharmacy provides welcoming, confidential pharmacy support for patients managing HIV medications, PrEP.

Contact the Pharmacy Team
Transfer a Prescription

Ongoing Pharmacy Support

Dependable refill communication and follow-up to help you stay connected to care.

● PHARMACY SUPPORT

Respectful support for HIV, PrEP, and specialty medication.

Questions about refills, access, timing, insurance, delivery, or privacy deserve clear and respectful answers. East Side Pharmacy offers discreet guidance and dependable support—without judgment.

Confidential Support

We protect privacy and route medication questions with care and discretion.

Respectful Communication

Clear, welcoming support so every patient feels heard and free from judgment.

Medication Access Guidance

Help with refills, transfers, availability, and access-related next steps.

Practical Pharmacy Support for Specialty Medication Needs

PrEP Pharmacy
Support

If you use PrEP or need help coordinating pharmacy access, our team can assist with refill questions, transfer support, availability, and pharmacy follow-up.

Ask About PrEP Support

HIV Medication
Support

Our pharmacy team can help patients with refill coordination, transfer support, medication availability questions, and ongoing pharmacy communication related to HIV therapies.

Contact the Pharmacy Team

Prescription
Transfers

Moving your medications to East Side Pharmacy can be simple. Send us your basic contact information and current pharmacy details, and our team will follow up through the appropriate pharmacy workflow.

Transfer Your Prescription

Refill & Adherence
Support

We can help patients stay connected to their medication routine through refill coordination, synchronization when appropriate, and pharmacy follow-up.

Ask About Refill Support

Insurance & Access
Questions

Our team can help guide patients through pharmacy-related access questions, including insurance coordination, copay resource direction, and medication availability.

Contact Us

Delivery
Coordination

Delivery may be available for eligible prescriptions and pharmacy products. For refrigerated or temperature-sensitive medications, our team can discuss handling and delivery coordination when appropriate.

Contact Us
● Our Process

Support for Select Specialty Therapies

Some medications require additional coordination, communication, timing, or handling.

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Medication
Coordination

Our team can help patients understand the next step for refills, transfers, and pharmacy communication.

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Ongoing
Communication

We help patients stay connected with the pharmacy team when follow-up or coordination is needed.

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Temperature-
Sensitive Medications

Some therapies may require refrigerated or temperature-sensitive handling.

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Caregiver
Support

Caregivers may contact the pharmacy for general support and next-step guidance, while respecting patient privacy and authorization requirements.

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Prescription Transfer

To protect your privacy, please do not submit prescription numbers, medication names, insurance information, medical records, or sensitive health information through this form. Our pharmacy team will contact you to complete the transfer process securely.

Email the Pharmacy

General questions only.
contact@eastsidepharma.com

Call the Pharmacy

(903) 630-7263

For your privacy: Use only contact information below. Do not enter medication names, prescription numbers, diagnosis or symptom details, date of birth, insurance information, or other sensitive health information. Our team will explain how to share any necessary details through the pharmacy’s approved process.

LTC Consultation Request

Complete the form below to request a consultation for your facility. East Side Pharmacy will contact you to learn more about your needs, answer questions, and discuss customized long-term care pharmacy solutions.

Email the Pharmacy

General questions only.
contact@eastsidepharma.com

Call the Pharmacy

903-354-0231

For your privacy: Use only contact information below. Do not enter medication names, prescription numbers, diagnosis or symptom details, date of birth, insurance information, or other sensitive health information. Our team will explain how to share any necessary details through the pharmacy’s approved process.

Request Vaccine Availability

Need help with vaccines? Use this form to request information about vaccine availability and eligibility. East Side Pharmacy will review your request and contact you to confirm the next steps.

Email the Pharmacy

General questions only.
contact@eastsidepharma.com

Call the Pharmacy

903-354-0231

For your privacy: Use only contact information below. Do not enter medication names, prescription numbers, diagnosis or symptom details, date of birth, insurance information, or other sensitive health information. Our team will explain how to share any necessary details through the pharmacy’s approved process.